BadHippieCo makes all products unique and produced per custom customer order. Returns or exchanges are not supported in the case of accidental ordering of the wrong size, color, or simply doesn’t like the product (please thoroughly review the website products and reach out if you have questions before you order a product).
Once an order has been sent to production you can no longer edit any details or cancel it. If the shipment details were incorrect, or the order placed has the wrong size or color, BadHippieCo is not responsible and will not offer replacements or refunds.
However, we can offer a replacement order free of charge or a sales credit, if there are any issues with the order, like manufacturing error, printing issues and such. In case a replacement order is arranged, please send the original order back to us.
In case of manufacturing error, please feel free to contact us with all the necessary information and photographic evidence for investigation and we will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or credit is eligible or not.
Timing sensitive! You must contact us within 30 days of receiving your product in order to be eligible for a refund due to manufacturing error!